Assessing information needs in the age of the digital consumer / David Nicholas and Eti Herman

Date : 2009

Editeur / Publisher : London : Routledge , cop. 2009

Type : Livre / Book

Langue / Language : anglais / English

ISBN : 978-1-85743-487-3

ISBN : 1-85743-487-0

Services de documentation -- Évaluation

Bibliothèques -- Publics -- Effets des innovations technologiques

Gestion de l'information

Classification Dewey : 025.52

Nicholas, David (19..-....) (Auteur / author)

Herman, Eti (Auteur / author)

Relation : Assessing information needs in the age of the digital consumer / David Nicholas and Eti Herman / London : Routledge , cop. 2009

Résumé / Abstract : This title provides a systematic method of identifying, evaluating and comparing information needs, as well as a framework to enable information services to gather information from users to aid information system design, and monitor the effectiveness of an information service